Shopping Guide

1. Browsing and Choosing Products

You can explore products by category and view detailed information on each product page, including dimensions, materials and usage notes. We recommend reviewing product descriptions carefully to ensure the item suits your space and needs.

• Check size and layout requirements before ordering
• Review material and care information
• Contact support if you need clarification before purchase

2. Placing an Order

Once you have selected your item, add it to the cart and proceed to checkout.

• Confirm delivery address details carefully
• Review your order summary before payment
• Orders are confirmed only after payment authorisation

3. Payment Questions

We support:

• VISA
• Mastercard
• American Express
• Discover

Payments are processed securely through authorised payment providers.

• All prices are shown in AUD
• Applicable taxes are included in the displayed price
• No additional payment handling fees are added

4. Contact Details

If you have questions at any stage, our support team is available to assist during service hours. Providing clear details helps us respond efficiently.

• E-mail: aftersales@housearo.com
• Phone: +65 (905) 65666
• Service hours: Monday to Friday, 9:00 – 18:00 (Australian Eastern Time)