These Website Terms govern access to and use of this website, as well as the purchase of products delivered within Australia. By browsing the site or placing an order, you agree to these terms and to the policies referenced herein.
You may browse and place orders without creating an account. Where account features are used, you are responsible for maintaining accurate information and for all activity carried out under your details.
Product descriptions, images and specifications are provided for general reference. Availability may change due to stock levels, and items may be updated or removed without prior notice.
Orders are confirmed only after payment has been successfully authorised. We reserve the right to decline or cancel orders where payment cannot be verified or where unusual ordering activity is detected.
Orders are processed and delivered in accordance with our Shipping Policy, which explains delivery coverage, handling times and estimated delivery windows calculated from the date of dispatch.
Full details are available in the Shipping Policy.
Our Cancellation Policy explains when and how an order may be cancelled after it has been placed.
More information is available in the Cancellation Policy.
We offer a return and refund service, however we do not provide direct exchanges. This approach allows us to accurately verify product condition, maintain clear inventory records and ensure each new order is processed independently and transparently. If you would like a different item, you may return an eligible product and place a new order for your preferred choice.
Goods can be returned within 36 days of receiving the order if they are unused, unaltered, in good condition, with all accessories and in their original or properly protected packaging. Goods that are misused or do not meet the above conditions may not be eligible for a refund.
Refunds will be initiated within 1-3 business days after the returned product is received and inspected. The refund will use the same payment method you used at checkout. The arrival time of the funds depends on your bank or payment service provider.
Please review the Returns, Exchanges & Refunds Policy for full conditions.
Personal information is collected and used only for purposes necessary to process orders, provide support and operate the website. Data handling practices align with applicable Australian privacy requirements.
Further details are outlined in our Privacy Policy.
These Website Terms are governed by the laws of Australia. Any disputes arising in connection with the website or related transactions will be handled under Australian law.
We may update these Website Terms from time to time to reflect operational, legal or regulatory changes. Updated terms take effect once published on the website.
To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of the website or products. Our total liability is limited to the value of the order placed.
All website content, including text, images, layout and design elements, is protected by applicable intellectual property laws. Use or reproduction without permission is not permitted.
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